Last Updated: August 1, 2024
At The Saas Starter Program, we are committed to ensuring your satisfaction with our services. This refund policy outlines the terms and conditions for refunds on our products and services.
1.1. We offer a 30-day money-back guarantee on our course materials and services.
1.2. To be eligible for a refund, you must request it within 30 days of your initial purchase date.
1.3. Refunds are available for the initial course purchase only. Ongoing subscription fees, if any, are not eligible for refunds once the 30-day period has passed.
2.1. To request a refund, please contact our support team using one of the following methods:
Email: sebastian@volkis.co.ukMessage us directly through the Skool platform
2.2. When requesting a refund, please provide the following information:
Your full nameThe email address associated with your purchaseThe date of purchaseThe reason for your refund request (optional, but helpful for our improvement)
2.3. Once we receive your refund request, we will process it within 5-7 business days.
2.4. Refunds will be issued to the original method of payment used for the purchase.
3.1. Downloadable digital products, such as our app boilerplate, are not eligible for refunds once they have been downloaded or accessed.
3.2. If you have engaged in any malicious or abusive behavior, we reserve the right to deny your refund request.
4.1. For any recurring subscription services, you may cancel at any time. Cancellation will stop future payments, but you will continue to have access to the service until the end of the current billing period.
4.2. No refunds will be issued for partial subscription periods.
5.1. We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.
5.2. It is your responsibility to review this policy periodically for any changes.
If you have any questions about this refund policy, please contact us at:
Email:
The Saas Starter Program
[Your Business Address]
By purchasing our products or services, you acknowledge that you have read and agree to this refund policy.